News Flash

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04 August 2011
Super User
With the increasing demand for Apple devices and the growing trend for the iPhone to be used in enterprise environments, FancyFon has developed a market-leading solution that empowers employees to use their handset of choice for both business and personal use, whilst adhering to corporate security policy.

FAMOC ensures that the process of managing multiple iPhones and iPads becomes quick, easy and error free, empowering organizations to remotely install software, backup and restore sensitive data, enhance security, and create and roll out new functionality to the iPhone and iPad fleet, from a centralized web-based console.

 

04 August 2011
Super User

FAMOC supports Research In Motion’s latest version of BlackBerry® Enterprise Server platform, BES 5 and BES 5 Express, and also provides full support for all BlackBerry® Internet server (BIS) users. FAMOC simplifies the process of moving user data from multiple platform handsets to the BlackBerry smartphones, enabling the centralized management of all corporate handsets, regardless of operating system and manufacturer. FAMOC empowers organizations to remotely install any application, wipe a device and SD card, or create and roll out new functionality to the BlackBerry fleet, from either a centralized FAMOC console, or via one or more BES servers.


With the management capabilities of FAMOC for BlackBerry, BlackBerry smartphone users experience the following features from FancyFon:

 

  • Integration into multiple BlackBerry Enterprise Servers to provide a single point of control and remove administrative complexity
  • BES users management enabling auto-activation of users, bulk operations on multiple BES servers, and quota monitoring
  • Remote application installation and device configuration empowering remote software installation, data synchronization, configuration of parameters, and corporate policy deployment
  • Back up and restore of BlackBerry contacts, calendar information and other defined data and files, over the air,
    initiated by the BlackBerry user or centrally by an administrator
  • Security enhancement and regulatory compliance including secure data migration, corporate policy  implementation, benchmark policy creation, the configuration or wipe of all BlackBerry handsets, and the remote wipe of a handset’s SD card when required
  • Over the air troubleshooting and user support to reduce staff downtime, speed diagnosis and problem resolution, and ensure that staff have constant access to crucial data and resources, irrespective of time and place


With web access to a secure domain, FAMOC ensures that managing mobile devices remotely becomes quick, easy and error free; which also means that an organization’s mobile phone fleet is always working efficiently. FAMOC’s intuitive real time reporting capability provides actionable intelligence, empowering organizations to improve processes within the business and make unprecedented cost savings.


FAMOC enables businesses to set up any number of devices with the necessary software, and configure employee connections, without the need for a physical presence, which improves staff efficiency and increases business productivity. Even on the road, a document can be pushed over the air to any number of phones, regardless of their operating system, saving time and resources. If a mobile device is lost or stolen, FAMOC removes all applications and sensitive data, over the air, to prevent any security breaches. If, on the other hand, an employee leaves the organization or breaches security, the administrator can select and wipe only the sensitive corporate data from the device.

 

Supported Platforms


Asset management
FAMOC Asset Management detects, stores and reports on iPhone and iPad assets, including the device details, OS version, international mobile equipment identity (IMEI), SIM card and operator details, Bluetooth information, roaming settings, and other parameters. The FAMOC administrator panel has an advanced search and reporting functionality that includes various identifiers for quick access to iPhone handsets and iPad devices.

 

Configuration management

FAMOC Configuration Management ensures remote certificate provisioning to establish a secure connection between the FAMOC server and iPhone or iPad. The system delivers configurations - such as advanced network configurations, email services and VPN settings - that can be locked onto the device, preventing unauthorized users from changing the settings, which guarantees compliance with corporate policy. Additionally, all configurations can be performed automatically, with minimal or no interaction required from the end user.FAMOC users are also able to remotely configure services such as Exchange email and online calendar on their iPhone or iPad.

 

Application management

FAMOC Application Management enables seamless application provisioning and reporting. FAMOC provides insight into applications installed on managed iOS devices, including the exact versions and sizes of all applications installed, thus providing application compliancy and version control.

 

Security management

FAMOC Security Management ensures a secure communication channel between the server and mobile devices, protects stored data on the basis of security policies sent out to devices, and enables the seamless deployment of corporate policy. FAMOC enables the administrator to both disable users from application installation (preventing the mobile phone from coming under attack from malware, spyware or viruses), and restrict usage of certain applications (e.g. YouTube, Safari, or camera). FAMOC can also manage blacklists and report on forbidden applications, push a VPN configuration, set auto-lock and password policies, block particular iPhone and iPad functions, or wipe devices to protect sensitive data against loss, theft or misuse.

 

Data protection and backup

 

 Any devices that are managed by FAMOC can be easily wiped or locked if lost or stolen, preventing unauthorized access to stored data. To ensure that vulnerable contact data is not lost, FAMOC allows users to perform encrypted backup sessions. Additionally, FAMOC enables contact data that was backed-up to a previous device, to be easily migrated onto the iOS device.

 

Jailbreak detection
  As jailbreaking devices becomes an increasing security threat to businesses, FAMOC provides the functionality to report vital parameters of the iOS device, including applications installed, jailbreak detection information, and the version of the OS installed on the device, ensuring that devices are updated and all security threats are addressed.