FAMOC Features:

• Multiple mobile phones are correctly configured over the air in minutes via single, web-based administration console
• Applications can be installed, configured and updated remotely, reducing mobile device downtime
• Email configuration, user settings and business-critical documentation can be pre-loaded to phones
• Service agreements can be closely controlled
• Back up of the mobile device can be carried out ad hoc, or scheduled to take place on a regular basis
• When a phone is lost or stolen, or at end of life, all valuable data is easily and securely recovered or locked down
• Over the air device interactions proactively check and fix common application issues
• Web-based administration tools, turnkey interfaces and developer API's are standard
• VPN configurations and policy-enforced gateway solutions that connect to external VPNs, can be implemented on any group of handsets
• VoIP, SIP and WiFi (WLAN) configurations and settings for all company branches can be installed on company phones

Business Benefits:

• Reduced costs - Centralized customer support provides unprecedented savings in the field of customer care
• Improved efficiency - Proactive device interactions radically reduce demand on the help desk
• Increased customer satisfaction - The service provider interacts directly with the end user, increasing the speed of problem resolution, enhancing the customer experience and improving client retention
• Regulatory compliance - Corporate standards and policies are adhered to, ensuring that the security of confidential data on handsets is radically improved
• Future-proof guarantee - New services and devices can be added to the network at no additional cost, empowering business growth