Instant Workforce Support

By providing remote, over the air support to employees to reduce device downtime, FAMOC enables staff to have undisrupted and secure access to crucial data and resources, irrespective of time and place.


Give your mobile workforce the support they deserve

  • Permission-based control over the device – Provides a real time view of the remote device screen and allows the administrator to take control of the keyboard after being granted consent by the user
  • Over-the-air diagnostics – Overview of the device’s technical data and network information, with visibility into processes, services and applications, collects system information and identifies the root cause of performance issues and facilitates problem resolution
  • Remote troubleshooting – Allows the administrator to troubleshoot mobile devices remotely, over a data connection (e.g. the Internet)
  • Device Monitor – Analyzes technical details of the connected mobile device to help resolve performance and incompatibility issues
  • File Manager – Allows files and folders on the remote device to be copied, deleted, renamed, uploaded or downloaded

 

Schedule a live, one-to-one product presentation and find out more about our diagnostics and troubleshooting solutions.

FAMOC

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